Meet Barry, our property repairs manager

October 3, 2007 | Posted by Catherine

Barry - Grant Management property repairsYes, this is Barry. He’s our hero in charge of property repairs in Edinburgh and is usually first port of call when anything goes wrong. For example, that moment when the people upstairs leave their bath running and suddenly you’ve got a scene from the Titanic happening in the hallway. Let’s be honest, it happens.

Given that efficient and timely maintenance can prevent a whole wagon-load of problems, we’ve decided to give Barry his own slot here on the blog to pass on handy hints for all, whether you are renting a flat or a house or if you are a property owner. We’ll be kicking that off next week, so stay tuned.

In the meantime, I’d like to pass on a little tale he told me yesterday about a tenant - not one of ours - who didn’t have the best grasp of English. Nothing wrong with that - it just led to a comical misunderstanding the day she phoned tenant support and reported that her water boiler wasn’t working.

Tenant support contacted their favourite gas engineer who visited the rented property, checked the system but could not find any sort of problem. Much head scratching ensued until finally it was discovered she was talking about her kettle! Kettle = water boiler. Just one of those things…

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